Terms and Conditions

Read these terms carefully before you submit your order for the service. By placing an order on the website, you agree to be bound by these Terms of Sale with immediate effect. We may modify these terms for any reason at any time by posting a new version on our website. These changes do not affect the rights and obligations that arose prior to such changes.


The ownership and copyright of the design and content of this website vests in AwalExperts. You may download or print property details for your personal, non-commercial use only. You may not alter any of the details or images. You may not make them available for public viewing or use them for or in connection with any commercial purpose. 

Payment Policy 

By placing an order, you authorize us or our third-party payment processor to process your credit/debit card details for the amount of your order. We accept payment by credit/debit card or cash. 


You may cancel your order immediately prior to 1 hour of scheduled service for any reason. We only cancel your order if you do not make any payment to us when it is due or provide us with information that is necessary for us to offer the service or deliver the products within a reasonable time of our asking for it. 

Refund Policy 

We will issue a refund to you depending on the method you used for payment. Your refund will be initiated once your cancellation request is received in our customer care center. 

Disclaimer Of Liability 

Under no circumstances shall AwalExperts be liable for any damages whatsoever as a consequence of your doing or not doing anything as a result of viewing or reading any of the material on this website. 

System Or Equipment Breakdown 

Where a system/equipment is malfunctioning, AwalExperts would investigate whether or not the malfunction was attributable to the work carried out by AwaExperts. If this was the case, AwalExperts would fix the equipment at no charge to the customer. However, where AwalExperts recommends a new replacement part/unit, e.g., an AC motor, and the customer will not provide approval, insisting instead on a repair and, subsequently, the unit fails, AwalExperts will not be held responsible for any malfunction or subsequent damage caused to the property/assets.